Frequently Asked Questions
How do I register?
Register directly here
I would like to join multiple sessions. Do I need to register for individual sessions?
No, you only need to register once. From there, you will be provided with a unique link that will provide you with access to all the sessions.
How do I access the event?
Your unique event access link will be sent to your registered email at least a week before the live event. Just click the link, and you’ll be directed to the event landing page to join. If you don’t receive the link, please reach out to us at brighttail@brighttail.com.
Is the event live or recorded?
This event is live!
Do I need to pay to join the conference?
Nope, it’s completely free of charge!
How can I get more detailed information regarding the schedule and sessions?
Further information will be available on the event platform landing page – you will receive this link via your registered email closer to the event.
Do I need to download or install any software to access the virtual conference?
No, you can access the virtual conference via your browser.
Will sessions be recorded?
Yes, all sessions will be recorded.
Will I receive a copy of the slides and recordings?
Yes, they will be available on-demand on our website after the conference. You will receive an email once everything is up!
Housekeeping rules
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Join Early
The session will begin 10 minutes before the scheduled start time. Please join early to ensure everything is set up and ready to go.
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Test Your Internet
Check your internet connection before the event to avoid any technical issues during the conference.
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Use Your Full Name
Please enter the virtual conference using your full name for easy identification by hosts and other attendees.
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Automatic Mute
All attendees will be muted upon joining to minimize background noise.
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Stay Present and Engaged
Please avoid distractions and stay present throughout the sessions to make the most of your experience.
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Respectful Interaction
Be respectful in all interactions, whether you’re asking questions, or engaging in chat discussions.
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Use the Chat for Questions
If you have questions during the sessions, use the chat feature to communicate with the host or ask questions.
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No Recording or Screenshots
Respect the privacy of others and the integrity of the conference by not recording or taking screenshots during the event.
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Technical Support
If you encounter any technical issues, please contact our support team at brighttail@brighttail.com